Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself gambling to make money, chase losses, or escape personal difficulties, it may be time to seek help.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.
Age Verification
Fair Go Casino is only available to individuals who are 18 years of age or older, or the legal gambling age in their jurisdiction within Australia. By accessing our site, you confirm that you meet this requirement.
We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Do you recognise any of the following signs in your own behaviour?
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Neglecting work, study, or personal responsibilities due to gambling
- Gambling with money needed for essential expenses (rent, bills, food)
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or restless when not gambling
- Experiencing relationship conflicts because of gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape stress, anxiety, or depression
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools & Controls
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specific timeframe
- Betting Limits: Control the size of individual bets
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
- Account Closure: Permanently close your account if you wish to stop playing
Contact our Customer Support team to activate any of these tools.
Support Organisations
If you or someone you know is struggling with problem gambling, support is available:
Australia
- Gambling Help Online - www.gamblinghelponline.org.au
Free counselling, support groups, and resources for problem gambling in Australia - Gambling Help Online Helpline: 1800 858 858 (free, confidential, 24/7)
United Kingdom
- GamCare - www.gamcare.org.uk
Free support, counselling, and information about problem gambling - GamStop - www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council - www.responsiblegambling.org
Evidence-based resources and support for problem gambling
United States
- National Council on Problem Gambling - www.ncpgambling.org
Problem Gambling HelpLine: 1-800-522-4700 (confidential, free, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
German health education centre providing information and support for problem gambling
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available.
You can:
- Contact one of the support organisations listed above
- Call the Gambling Help Online helpline: 1800 858 858 (Australia)
- Speak with a family member or trusted friend
- Visit your doctor or mental health professional
- Use the self-help tools available on Fair Go Casino
Your health and wellbeing are important to us. Recovery is possible, and help is available.